 Datacom delivers best-of-breed manufacturing solutions on-demand. The powerful combination of Datacom’s technology, services and expertise has empowered manufacturers of all sizes and maturity to achieve greater efficiencies, lower costs, and higher customer satisfaction. Below are just a few of the benefits that on-demand technology offers over traditional software.
- Anytime, Anywhere Access – Datacom’s solutions are 100% web-based, you need only a Web browser to access your information in real-time. Datacom gives you the ability to manage and monitor entire business operations - including the plant floor - from anywhere in the world and at anytime with nothing to download (no VPNs or 3rd party software).
- Continuous and Included Upgrades and Updates – We recognize clients want advance notice to prepare for user training, system integration implications or software customization before automatically being forced to a new online software version. From day one, each client receives a live-site and a test-site to learn and try out new features before they “go live”. You will be trained in and notified for all updates. Datacom’s solutions are continually advanced according to your industries best practices. Our user groups help define enhancements and Datacom’s on-demand model allows us to deliver functionality enhancements and upgrades - free to all customers. It’s like having a perpetually new car.
- Secure, Reliable Infrastructure – Datacom has partnered with the world leader in Hosted Data, OpSource, to deliver its On Demand solutions through secure data centers built from the ground up for continuous, secure, and reliable Web-based service delivery. Learn more about OpSource and the Advantages of Secure Hosting
- Low Total Cost of Ownership — Avoid complex hardware and software infrastructures and focus on what you do best – running your business. With no technology to maintain, total cost of ownership is 5-10X less than installed software.
- RapidStart Implementation - Companies and their partners can get started with a basic Internet connection. Full deployment is measured in weeks (rather than the years associated with traditional ERP deployments) and benefits begin accruing immediately Learn more about Datacom’s RapidStart Implementation
- The Same Security as Your Online Banking - Your data is safe with 128 bit SSL encryption.
- Customized Employee Access and Views - Each user or group of users can have customized security levels.
- Optimal Service Levels and 99.8% Guaranteed Uptime – Datacom’s success is tied to the success and satisfaction of our customers. We guarantee 99.8% uptime in our contract. Our data centers, technical support, and expert services offer higher performance, faster adoption, and better support and response than most companies can deliver internally.
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